More than 180days but still cant use it

temp20211117
Contributor
Contributor

Im having problem with my account it was suddenly that i can no longer use my paypal account and says i need to wait for 180days for me to transfer the remaining amount in my account however its more than 180days now but i still cant transfer any or used it. How will i resolved this.thanks

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2 REPLIES 2

mckale-dean22
New Community Member

PayPal_Donna
Moderator
Moderator

Hello @cristina1112198,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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