Money deducted from account, order not placed
876ellis
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Posted on
Nov-23-2022
05:44 AM
I tried placing an order twice. The order was never placed or confirmed. However, I am seeing where PayPal deducted the money from my account twice. How do I get my refund??
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Disputes & Chargebacks
3 REPLIES 3
kernowlass
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Nov-23-2022
05:50 AM
Depends on what it say on the transaction in your paypal account?
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Kudos / Solution appreciated.
876ellis
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Nov-23-2022
06:00 AM
it said" this is a temporary authorization to ensure your payment method will cover the requested amount. your payment method will be charged when transactions is completed." That's what it said on PayPal
kernowlass
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Nov-23-2022
06:41 AM
When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.
If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.
Advice is voluntary.
Kudos / Solution appreciated.

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