Jewelry scam

Sidnak
Contributor
Contributor
Hi, I unfortunately fell for a scam. I immediately realized it and tried to cancel my order. The next email I got was that it had been shipped. I replied that they needed to send a refund and that I had canceled in plenty of time. The site says you have to cancel within 6 hrs if I remember right. They said if I wanted a refund I’d have to refuse the package. The tracking number is invalid. My question is…. If I refuse it will I lose the case since I can’t say it’s not what I ordered? If I accept it I’ll have to pay to send it back. Either way there is no guarantee they will send my money back. Has anyone actually had a positive outcome with the Kay Jewelers scam?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sidnak 

 

That depends on many factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions.
Legal (bottom right of Paypals pages) > user agreement > buyer protection.



Advice is voluntary.
Kudos / Solution appreciated.
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