Item not received from Justin trading co limited

PamrossDarcydog
Contributor
Contributor

Bought clothing from Justen Trading co Limited on 13 of March 2022 transaction number is08R68733AB4762934 and I have not received it, have tried emailing without success, would appreciate any help please 

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24 REPLIES 24

BUSH244
Contributor
Contributor
PayPal take all my info, my SS#, address, etc, everything short of one of my children, so I think it is ironic to put the blame on your customers when we trust you. You should be vetting the businesses to some degree, YES, every single one should be made to give you the correct address, correct phone numbers, and some financials, etc and as business they should be held to a higher standard, and even have to provide you with more detail. If you can get my money out of my account at the press of a button, then you should be able to get their money out of the account for fraudulent claims, or you should at least flag buyers purchasing from those business after they get only a few claims. Or here’s a good suggestion for any reputable business. If they get just a few claims, have a clause where you’ll make them pay it back or you can grab it from their account, and they’ll lose access to PayPal. That way it would not even be lucrative for these scams to start up in the first place, or to shut down and start up again under another name. If you wait until they get 100’s or more claims, then, yeah it’s worth it for them! PayPal obviously cannot handle the growth, paying too much attention donating to political causes, when no one cares what they think. It used to not be like this. I’ll be closing my account.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@BUSH244 

 

Make sure you remove everything first before closing it and cancel any subscriptions.

https://www.paypal.com/us/cshelp/article/how-do-i-close-my-paypal-account-help247

 


Advice is voluntary.
Kudos / Solution appreciated.
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Susan165
Contributor
Contributor
100% true. PayPal did nothing. Zero. They said it was past time for inquiry as well.. Although several requests were made and item still wasn’t not delivered after their arbitrary time limit. Big Problems with their chat link too. Don’t even bother. Had to go to the bank card I put item on and they challenged it and I had money returned. This place is terrible now.
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Temp20230110a
Member
Member

I bought the same Nativity scene early November.  I also got a bunch of bogus tracking info.  I finally received a broken & damaged EXTREMELY small nativity scene last night.  Box was damaged & open.  The website no longer exists.  Definition of a scam but Paypal closed my case because the item was finally delivered.  I'm still trying to fight it.  Did you ever receive anything?

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Susan165
Contributor
Contributor
I received my entire amount because I went to credit card the item was paid with. That was the only way for credit. I received the same broken bag with damage 12 inch cardboard cutouts. Will never again purchase anything this way. Especially when PayPal allows these scammers full reign and getting ahold of them took hours of time and terrible customer service so called reps. What happened to this company?
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