Is this a scam?

KatePle
Contributor
Contributor

I received an e-mailed invoice saying that Paypal would be billed for something I didn't order, never heard of. Is this a new scam?

It was $950 for a "Network Firewall Appliance" and had my personal name, address, and email on it.

It had a phone number to call on it, but I don't trust it.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@KatePle 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Log in normally and see if it shows on your paypal transaction list....unlikely.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity




Advice is voluntary.
Kudos / Solution appreciated.
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KatePle
Contributor
Contributor
Just the information I needed. Thank you. They didn't address me in any way and it doesn't show up on my Paypal account. It looked like an invoice. But at the bottom, it said "call this number to confirm or change your order." I didn't/won't. Thanks.
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