I want to report suspicious activity.

Nhardyrm
Contributor
Contributor
It doesn't relate to a transaction and therefore it there is nowhere in the resolution centre that allows me to follow a line of enquiry. I had a security code sent to my phone but I wasn't in the process of buying anything.
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PayPal_Olivia
Moderator
Moderator

Hi @Nhardyrm,

 

Thank you for your first post as a new member of the community!

 

You're correct. The self help option for reporting unauthorized activity is centered around unauthorized transactions. If you have unauthorized activity to report that does not involve a transaction, please contact customer service directly. You can find your contact options by clicking Contact at the bottom of the PayPal website, or you can PM on Facebook or DM on Twitter.

 

If you received the security code, it's possible that a person mistyped their email address and inadvertently attempted to sign into your account.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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