I have a problem with my account

YimingPan
Contributor
Contributor

It says my account access has been limited. And I need complete four steps to solve. In step 3(Provide info on transaction activity done during the requested date range), however, I can not get in. And, I did not have any transaction activity because it is a new account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@YimingPan 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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