I bought from a copy cat merchant by accident, anyways to resolve this?

[lotusbuwan]

As the title says I bought from a copy cat merchant for Channel 5. It says I paid it to a guy called Hoang [removed] , but I don't see it in my transactions history. Any guidance here?

Website in question: https://merchzazer.com/

[sharpiemarker]

@lotusbuwan 

You have 180 days from date of purchase to file item not received or item significantly not as described dispute, here’s how:

I have a problem with my PayPal transaction, but I can't find it on my PayPal account. What do I do?

How do I open a dispute with a seller?

Please note what is eligible and not eligible for significantly not as described dispute to better formulate your case.