I Purchased a Plugin From SOUNDIGY and never received my product

[DeathToCommies]

I purchased a plugin from Soundigy over a week ago and this purchase apparently went through PayPal.  Even though I never used my PayPal email address to make the purchase, the seller used PayPal, so it is not going to show up in my transaction history.  The seller "Soundigy,"  used Paypal and they have not delivered my product.  I have tried contacting them by sending them nearly 100 support tickets and emails and they do not respond.  Here is the website I purchased from and I have all of the purchase information:  Oscope | Soundigy - Digital Audio, Video & MIDI Solutions

How can I get my money back or the product when the fraudulent company will not respond?  Do you need more information from me? 

[kernowlass]

@DeathToCommies 

You generally don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
2. Contact your card issuer for a chargeback.