I Got 2 Fraudulent/Scam Transactions On My Account From My.com B.V.

ImMalex
Contributor
Contributor

Hi,

 

About a week ago, I received an email saying that there have been 2 automatic payments to my Paypal account from a company called My.Com. 

I have no clue what this even is and after further researching, it seems like people are also getting scammed. I already opened a dispute on these 2 transactions, and it got denied. How does this even slide with the Paypal team, I'm furious at how this can happen. Someone, please help me!

What should I do now?

 

Please get back to me as soon as possible!

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@ImMalex 

 

 

Online games site....
Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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ImMalex
Contributor
Contributor
I did this but I already cancelled the subscription and I wont get a refund from PayPal. This is absolutely ridiculous and I didn’t even know this happened!
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PayPal_Bindu
Moderator
Moderator

Hello @rony925, @ImMalex,

 

Thank you for the information @kernowlass

 

Don’t worry, we offer full protection for confirmed unauthorized transactions. Please report any unauthorized activity in the resolution center of your PayPal account. You can get more information about reporting the unauthorized activity here : How do I report potential fraud, spoof or unauthorized transactions to PayPal
 

 

Also, please contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps, have a  great day!

 

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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rony925
Contributor
Contributor
I hot 2 transactions from krystal peoples today. I did not purchase anything. What can I do?
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