I Cant upload documents after account has been limited

laker017
New Community Member

My account was limited today for some reason. They wanted 4 things

  • Upload a photo ID
  • Provide your business information
  • Provide proof of fulfilment
  • Provide proof of purchase from your supplier

The website (paypals) only allows me to do one of these and that's provide proof of supplier. I cannot upload photo ID, the page just locks and I cant click on anything, not even the 'X' on the pop up where they want me to upload my ID. Same with the other two pieces of info that they want. I can not resolve the issues because the website is broken and wont allow me upload what they want. Paypal is infuriating to use lately. Can anyone help please. 

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4 REPLIES 4

Temp20220613D
New Community Member

This same thing is happening to me and is incredibly frustrating!!! Unable to unlock and use paypal, unable to actually contact and speak to someone. Appalling

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NRH1
Contributor
Contributor
My account has been limited for almost 2 years and I have called messages emailed and still can't get help anybody know how I can get it closed if I try to transfer it shows nothing to transfer although there is over $1400 in the account
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JoanRevuelta20
New Community Member
Same here. I hope paypal notices this.
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triniinfante
New Community Member

The same is happening to me! I have no idea what to do. I've tried switching from different equipment but it keeps happening 😞

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