How to return with no seller return address

Temp20220902G
New Community Member

How to return an item where no seller address ?

Paypal asked me to return the not as described item back to seller, But paypal did not provide me the seller return address. The seller is not helpful nor wanted to provide me his return address. What can I do ?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220902G 

 

Reach out to customer services and tell them you can't return without a return address.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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