Hello @shanewlittle,
Welcome to PayPal Community Forum and thank you for posting!
I certainly understand your concern here. To submit additional information to your claim, please check this Help Center Article to know more information. If you need any help or having issues during the process, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.
Regards,
Ayesha
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