How can i find out who sent me money if it was more than a year ago

goforgal
New Community Member

I just found money in my paypal account and don't know where it came from. It doesn't appear in my recent transactions so must be old. How can I find out who sent me the money?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@goforgal 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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