How can I contact seller through PayPal

MVZ
New Community Member

Hi, its been 13 days since I paid and 11 days since paypal shows that my item was shipped, but I have not received my item or any communication from the seller.

 

Also the "track shipment" button in the paypal transaction fails. And seller has not repsonded to my emails either. Also ther is no phone number to contact them.

 

When I click on "report a problem" paypal suggests I contact the seller through paypal - how can I do this? There is no "contact seller" button or link anywhere in the transaction.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MVZ 

 

If you see an email address in the payment details, email the seller.


Kudos & Solved are greatly appreciated. 🙂
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MVZ
New Community Member

Tried that, and emailled to their other addresses, no replies

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wpharvan
Contributor
Contributor
I did that also. Sent 2 emails with no response
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EliseF2021
New Community Member

Did you ever determine how to contact the Seller through PayPal?

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