#Help with an unauthorized transaction

CElder
New Community Member
I was sent a payment request for $367.00 from someone I don't know for something I didn't order, what do I need to do to ensure I won't be charged?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @CElder

 

Welcome to the PayPal Community! I'm sorry to hear you've received an unexpected payment request. If you go to your PayPal Activity, then click on Details next to the Money Request, you should see the option Cancel and / or Report the money request. 

 

You may still see the money request in your activity, but it should reflect as "Canceled - Request Received", and unable to be paid. 

 

I hope that helps!

 

 - Jon K


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