Family and Friends Transaction

[Gray000000]

Hi people, I got money through family and friends payment. Now the sender is playing tricks by filing for unauthorized transaction. PayPal put the money on hold and then sent me a mail that the money has been refunded but when I logged in my account it says money received and there’s a refund option below. What should I do in this case?

[PayPal_Ayesha]

Hello @Gray000000,

Welcome to PayPal Community Forum and thank you for posting!!

I understand that you have received payment from an unknown person and I know that you're worried about it. Since you have received an email that the refund has been issued and have an option to refund, please do not take any action. It is possible that the refund would get debited at a later time. If the funds are still not debited from the account, please reach out to our concerned team, you may listen to there suggestions with what next to done and help you accordingly. You can reach out to our customer support team through the available contact options on our website.

Regards,
Ayesha