Email-purchase protection
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I have received an email saying I have to provide shipping info to release the funds as the buyer used purchase protection. Is this genuine?
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Fraud & Phishing
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If the funds are SHOWING in your paypal balance then read the link.
https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987
If the funds are NOT SHOWING in your paypal balance then is it this SCAM???
SCAM.
They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.
Advice is voluntary.
Kudos / Solution appreciated.

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