Dispute transaction done without logging into an account.

kanu112001
New Community Member

Hi ,

I want to dispute a transaction that was done when I was not logged into my account. I have a transaction ID and all the required information for the transaction. Is there any email address where I can send this request?

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2 REPLIES 2

Lovelychandru04
Contributor
Contributor

kernowlass
Esteemed Advisor
Esteemed Advisor

@kanu112001 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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