Account temporarily limited, Required documents are not specified.

[AdityaRao]

I've been using paypal for a while now, It has verified my documents 2-3 times as per now, I'm glad they're verifying and trying to prevent scams but this is getting ridiculous... We're only required to verify when we receive payments. 

Anyways, I appreciate the services they offer. Not the support system though, I've been waiting for the agents to respond on livechat for hours now.

Restore Account Requirements: 

My account has been temporarily limited for some reason and they require me to submit the documents given below.

1. Professional License

I don't know which documents come under professional license. Me being a freelance web developer probably don't have any professional license as I don't work in a company. How am I supposed to answer this field validly, Without getting permanently terminated. They should've atleast mention the documents required for this field.

2. Vendor/supplier information

As mentioned earlier, I am a Freelance Web Developer. I don't sell any goods so there's no point of asking Vendor/Supplier information. I recall, while filling form for Business Account, I did not opt for physical goods/services.

[PayPal_JonK]

Hello @AdityaRao, 

Welcome! Thanks for joining the PayPal Community! I'm sorry to hear you've run into some issues with a limitation. Normally, if you're unable to provide the requested documentation to resolve a limitation, the functionality would remain restricted. However, you're welcome to reach out to our Customer Support teams to see if there are any other options available to lift that restriction. They can be reached by clicking "Contact" at the bottom of any PayPal page or through Twitter DM and Facebook PM. 

Good luck with your case, 

 - Jon K

[Miepangsit]

Hi adityarao, i have similar cases, I'm a game account seller, so it's digital. So how is yours account now?