Account hacked

[WAZ9]

In dec my pp account was hacked. I contacted visa, and they advised to immediately close my pp account. And that they would reverse the charge - which they did. And they would contact me if required. About three weeks later, the reversal was reversed. What should i do?

[PayPal_Bindu]

Hello @WAZ9,

Welcome to our community help forum and thank you for your post!

Sorry to hear about the unauthorized activity and closure of your PayPal account. I understand how upsetting that must be. PayPal offers full protection for confirmed unauthorized transactions. More information about handling unauthorized activity can be found here. 

 It's good that you have already taken steps by contacting your card issuer to get your money back. As you see the reversal of the refunded amount in your card, please reach out to our team through the available contact options at the bottom of PayPal page or message us through Facebook or Twitter pages to get this checked further.

Best wishes,

Bindu