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Unable to use sandbox environment currently

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Contributor

Unable to use sandbox environment currently

I am testing payment part of our product which includes paypal sandbox.

But, currently its not working.

It gives below error message "Things dont appear to be working at the moment. Please try again later"

Any idea when this issue will be resolved. I need to approve my product and this is kind of blocker for me currently

3 REPLIES
Moderator

Re: Unable to use sandbox environment currently

Hello,

Please provide some information on what payment solution your attempting to test, the specific details of the payment and the accounts being used to send / receive the payment.

If you don't want to share them publicly, please submit a support ticket via our support portal - https://www.paypal.com/mts

Was my post helpful? If so, please give me a kudos!
Contributor

Re: Unable to use sandbox environment currently

Hi, Thanks for replying.

Actually, I am getting this error as soon as I am redirected to the Paypal window from my apps window.

So, the account does not come into picture at all as it happens before showing up the login page itself.

Note:- This was working yesterday but I am facing this issue from today morning.

Is paypal sandbox down by any means?

 

Thanks,

Nishant Shah

Moderator

Re: Unable to use sandbox environment currently

Hello,

No, the sandbox is not down.

Please provide more specific details, such as the payment solution your attempting to test, the specific details of the payment and the accounts being used to send / receive the payment.request

Was my post helpful? If so, please give me a kudos!