Sandbox mode - E-Mail after successful purchase

Barefootberlin
Contributor
Contributor

buying in Sandbox mode. Why am I not getting E-Mail notices from PayPal that a test buyer successfully made a purchase? In live mode, I get those e-mails.

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2 REPLIES 2

MTS_Chiranjeevi
Moderator
Moderator

Good day @Barefootberlin,

 

Thank you for your post and welcome to the Community Forum.

 

Please follow the below steps to access the Sandbox email notifications.

 

Login to https://developer.paypal.com/ >> settings >> Dashboard >> SANDBOX >> click "notifications" section. 

 

or

 

Login to https://developer.paypal.com/  >> go to direct link - https://developer.paypal.com/dashboard/notifications

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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Barefootberlin
Contributor
Contributor

Yes, thank you.  I know this section, and in the "notifications" section,  I can see all the notifications.   But I am still not getting E-Mail Notifications when a Test-Buyer is paying for an item in Sandbox mode on my web shop.

On my other webshop using PayPal Plus live,  I also get an e-mail when a customer buys something.   I do not get this e-mail when a test buyer pays in Sandbox Mode.     in the "notifications" section I do not see this setting.

Thank you for your help

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