PayPal web checkout problem with activated Touch Id on mobile device

m___o___e
New Community Member

Hi,

 

I got a problem concerning paypal integration in a web shopping app. I am working with the PayPal API and the .net SDK. In most cases everything works fine but in one special case I have problems finishing the payment.

 

The requirement to reproduce it is to activate TouchId in the PayPal App on your mobile device visiting my webshop!

 

Steps in the shop:

 

1) Checkoutpage is called, paypal payment choosen and the buy button pressed

2) Calling the API let me receive my paypal Url to redirect to

3) Now I would expect the browser to redirect me to paypal.com/....... but instead the paypal app opens and I should authenticate with my fingerprint. If I do so I will be redirected to the shop and the browser freezes.

4) When I press the back button of my mobile device and press the buy button again I am redirected to paypal.com/.... and I can finish the payment.

 

Why can't the app handle the entire payment process? Or would I have to do any settings or set special parameters for this case? Would it be possible to force paypal to not open the app?

 

I would be thankful for any help because I have no idea how to handle this case.

 

Best regards

 

Moe

 

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