Not getting sandbox IPN response

[Alley1]

Hi,

From Morning we have tried transaction but we didnt get IPN response. It shows status "Queued" for all transaction.

My transaction Ids are 90U170667R3177528,4L862549DY424433M

Please provide solution asap.

Thanks

[MTS_Justin · Accepted solution]

Hi @Alley1

We had a short delay in IPN delivery, which caused a backlog. The backlog has now been cleared and IPN delivery should be occurring as normal.

Apologies for any inconvenience

[Alley1]

Hi,

Thanks for the reply.

But my all IPN responce is in "Queued".

I tried multiple times but still I am not getting any response from sandbox IPN.

Also previous response is still showing status "Queued".

Thanks

[MTS_Justin]

Hi @Alley1

Thanks for the update.

I've checked your account and I see what you're referring to now. I've raised the issue with our notifications team and asked them to review it. I'll revert back here with an update once they have investigated.

Thanks

[MTS_Justin]

Hello,

The issue is now resolved and upon checking your account, the delivery status is now showing either "sent", "retrying" or "failed".

Thanks

[Alley1]

Hi,

Yes, the issue is solved but still I am getting late IPN sandbox response. It takes near about 1 hr ,2 or more than that. Not getting instant response.

Thanks

[MTS_Justin]

Hi,

I just tested IPN delivery in sandbox environment and I received the IPN message within 2 minutes of the transaction being executed.