Internal Server Error

[Inkeyes]

Hi,

We have code to create a PayPal Order object in the Sandbox. The code has worked fine, but for no apparent reason we have now started to see errors of this nature, with the JSON block returned:

{"name":"INTERNAL_SERVER_ERROR","details":[{"location":"body","issue":"INTERNAL_SERVICE_ERROR","description":"An internal service error has occurred."}],"message":"An internal server error has occurred.","debug_id":"5923b3a886391","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-INTERNAL_SERVICE_ERROR","rel":"information_link","method":"GET"}]}

Is there any explanation?

Thanks

<removed>

[Inkeyes]

In making a call to list Products, we are no seeing this error:

[15-Jun-2021 13:15:13 UTC] endpoint url: https://api.sandbox.paypal.com/v1/billing/plans?page_size=10&page=1&total_required=true

[15-Jun-2021 13:15:14 UTC] json payload returned: {"name":"INTERNAL_SERVER_ERROR","message":"An internal server error has occurred.","debug_id":"f9f8357fdbaea","details":[{"issue":"UNMAPPED_ERROR","description":"Unmapped error"}],"links":[]}, http status: 500

[MTS_Justin]

Hello,

Thanks for taking the time to report these issues.

We're aware and already investigating.

https://www.paypal-status.com/incident/sandbox

Apologies for any inconvenience.

Thanks !

[MTS_Justin · Accepted solution]

Hello,

This impact has been resolved and sandbox account list / REST apps and API's should be working as normal.

Apologies for any inconvenience.

Thanks !