Internal Error when using Permissons/GetBasicPersonalData
KevinVG
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Posted on
Dec-29-2018
05:13 AM
Hello,
I'm developing a new app that gets the transaction history of the PayPal account of our users. I've setup the Permission redirect and retrieved the access tokens. When I try to get the basic personal data, I get an internal error. The auth and signature seem to be fine, when I changed something in them, I get an authentication error. Does anyone know what the problem is with my request?
* Hostname in DNS cache was stale, zapped * Trying 173.0.82.89... * TCP_NODELAY set * Connected to svcs.sandbox.paypal.com (173.0.82.89) port 443 (#0) * Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH * successfully set certificate verify locations: * CAfile: /etc/ssl/certs/ca-certificates.crt CApath: none * SSL connection using TLSv1.2 / AES256-SHA256 * Server certificate: * subject: businessCategory=Private Organization; 1.3.6.1.4.1.311.60.2.1.3=US; 1.3.6.1.4.1.311.60.2.1.2=Delaware; serialNumber=3014267; C=US; ST=California; L=San Jose; O=PayPal, Inc.; OU=PayPal Production; CN=svcs.sandbox.paypal.com * start date: Sep 27 00:00:00 2018 GMT * expire date: Sep 27 12:00:00 2020 GMT * subjectAltName: host "svcs.sandbox.paypal.com" matched cert's "svcs.sandbox.paypal.com" * issuer: C=US; O=DigiCert Inc; CN=DigiCert Global CA G2 * SSL certificate verify ok. > GET /Permissions/GetBasicPersonalData HTTP/1.1 Host: svcs.sandbox.paypal.com X-PAYPAL-AUTHORIZATION: token=<removed_token>,signature=<removed_signature>=,timestamp=1546088813 X-PAYPAL-APPLICATION-ID: <removed_app_id> X-PAYPAL-REQUEST-DATA-FORMAT: JSON X-PAYPAL-RESPONSE-DATA-FORMAT: JSON User-Agent: GuzzleHttp/6.3.3 curl/7.50.2 PHP/7.1.25-1+ubuntu14.04.1+deb.sury.org+1 < HTTP/1.1 200 OK < Date: Sat, 29 Dec 2018 13:06:54 GMT < Server: Apache < CACHE-CONTROL: no-cache < X-PAYPAL-MESSAGE-PROTOCOL: NONE < X-PAYPAL-RESPONSE-DATA-FORMAT: JSON < X-EBAY-SOA-REQUEST-ID: 167fa131-7b30-a487-1b34-2dc4fffe0d2f!Permissions!10.72.113.179![] < X-PAYPAL-OPERATION-NAME: GetBasicPersonalData < X-PAYPAL-SERVICE-NAME: {http://svcs.paypal.com/types/perm}Permissions < X-PAYPAL-SERVICE-VERSION: 1.0.0 < X-PAYPAL-ERROR-RESPONSE: TRUE < Vary: Accept-Encoding < HTTP_X_PP_AZ_LOCATOR: sandbox.slc < Paypal-Debug-Id: c02f46079825 < Set-Cookie: X-PP-SILOVER=name%3DSANDBOX3.APIT.1%26silo_version%3D1880%26app%3Dpermissionsapiserv%26TIME%3D1852909404%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Sat, 29 Dec 2018 13:36:54 GMT; domain=.paypal.com; path=/; Secure; HttpOnly < Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT < Connection: close < Transfer-Encoding: chunked < Content-Type: application/json;charset=UTF-8 < * Curl_http_done: called premature == 0 * Closing connection 0 Response: object(stdClass) { responseEnvelope => object(stdClass) { timestamp => '2018-12-29T05:06:54.943-08:00' ack => 'Failure' correlationId => '396dce7d2e510' build => '2210301' } error => [ (int) 0 => object(stdClass) { errorId => '500000' domain => 'PLATFORM' subdomain => 'Application' severity => 'Error' category => 'Application' message => 'Internal Error' } ] }
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Feb-11-2019
07:00 AM
Hello,
My apologies for the long delay in receiving a response.
I wanted to check if you're still experiencing this issue and if so, please review the "how to report a sandbox issue" which is pinned at the top of this forum and provide the necessary information to assist me in investing this issue.
Thanks !
Was my post helpful? If so, please give me a kudos!
My apologies for the long delay in receiving a response.
I wanted to check if you're still experiencing this issue and if so, please review the "how to report a sandbox issue" which is pinned at the top of this forum and provide the necessary information to assist me in investing this issue.
Thanks !
Was my post helpful? If so, please give me a kudos!

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