INTERNAL_SERVICE_ERROR when calling PATCH /v2/checkout/orders/ on Sandbox

[MusicMagpie]

Hi. We are trying to patch an order on sandbox but are getting INTERNAL_SERVICE_ERROR. Any ideas what is failing downstream?

 

Call:  PATCH /v2/checkout/orders/ 

 

Response:

 

{

"additional_properties": "xxxxxx",

"body": {

"debug_id": "8f1f09c3a2bcd",

"details": "xxxxxx",

"links": "xxxxxx",

"message": "An internal service error has occurred",

"name": "INTERNAL_SERVICE_ERROR"

},

"duration_time": "xxxxxx",

"header": {

"APPLICATION_ID": "APP-80W284485P519543T",

"Access-Control-Expose-Headers": "xxxxxx",

"BORDER-IP": "xxxxxx",

"CALLER_ACCT_NUM": "LQWGVVZUXEYVU",

"Date": "Tue, 14 No[Removed. Phone #s not permitted]GMT",

"PROCESSING-IP": "xxxxxx",

"SERVER_INFO": "xxxxxx",

"Server-Timing": "xxxxxx",

"X-SLR-RETRY": "xxxxxx",

"X-SLR-RETRY-API": "xxxxxx",

"paypal-debug-id": "8f1f09c3a2bcd"

},

"status": 500

}

[Kavyar]

Good day @MusicMagpie 

Thank you for posting to the PayPal community.

I would recommend trying to trigger a new Patch request now.

If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Kavya

PayPal MTS

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