Good day @Eileen44
Thank you for posting to the PayPal community.
The PayPal sandbox is a self-contained, virtual testing environment that simulates the live PayPal production environment. The sandbox provides a shielded space where you can initiate and watch while your apps process PayPal API requests without touching any live PayPal accounts.
To get started with testing, I recommend referring to the detailed guide provided in the following link:
https://developer.paypal.com/tools/sandbox/#link-paypalsandboxtestingguide
If you want to test the payment process on your live website, you need to use your live PayPal account credentials and integrate the PayPal payment system into your website. Only then, when you or a customer places an order on your live website, you will be able to see invoices and process actual transactions.
Please visit the following link - https://www.paypal.com/in/webapps/mpp/business
If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.
Sincerely,
Kavya
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
