Enable PayPal Phone Number Request on sandbox account

pranavtryzens
Contributor
Contributor

I am doing an integration between Salesforce Commerce Cloud and Paypal, This integration requires enable retrieve customers phone number. 

 

I would like to have this configuration in my sandbox for testing

My sandbox account id is: ZR2Y75ATMGXAG

 

Thanks.

Pranav

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1 ACCEPTED SOLUTION

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MTS_Jennifer
Moderator
Moderator

Hi @pranavtryzens 

Thank you for posting to the PayPal Community.

Per your request, I have enabled the setting in your sandbox account: ZR2Y75ATMGXAG

When you are ready to enable the setting in live, here are the steps:

  • Log into your live PayPal Account at https://paypal.com
  • Hover over your Name
  • Click Account Settings
  • Click on Website payments
  • Click Update next to Website preferences
  • Scroll down to Contact telephone number
  • Click "On (required field)"

Settings save automatically

 

Thank you,

Jennifer

MTS

PayPal

 

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5 REPLIES 5
Solved

MTS_Jennifer
Moderator
Moderator

Hi @pranavtryzens 

Thank you for posting to the PayPal Community.

Per your request, I have enabled the setting in your sandbox account: ZR2Y75ATMGXAG

When you are ready to enable the setting in live, here are the steps:

  • Log into your live PayPal Account at https://paypal.com
  • Hover over your Name
  • Click Account Settings
  • Click on Website payments
  • Click Update next to Website preferences
  • Scroll down to Contact telephone number
  • Click "On (required field)"

Settings save automatically

 

Thank you,

Jennifer

MTS

PayPal

 

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pranavtryzens
Contributor
Contributor

Thank you so much Jennifer.

Now it's working as expected 

 

Thanks

Pranav

Developer

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ShellLewis
Contributor
Contributor
My cardholder says it's due to you & Google that they're declining pymnt.Ots my bloody money,was advised by Comercia to wait til 5:11pm today.I waited till 5:37 for my 1st try,so now the decline is being blamed on PayPal as they're not holding my money.HELP
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Fahnentraeger
Contributor
Contributor

@MTS_Jennifer 
There is an error in your link:

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MTS_Jennifer
Moderator
Moderator

Hi @Fahnentraeger 

Thank you for your reply. That was a great catch! I have updated the URL to https://paypal.com.

Thank you,

Jennifer

MTS

PayPal

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