ERROR 10548 - The merchant's account is not able to process transactions

[Vas_Nexgen12345]

Hi,

Getting error, please help where I missed

ERROR 10548 - The merchant's account is not able to process transactions

I have used below configurations/settings,

apiUsername: vasudevan123_api1.nexgenus.com
apiPassword: UDMWN5ZEJESSK72F
apiSignature: AxQXFQ8.eeoM6OdaDW-P2TjpuSG-ApVU6kRuu69.Aa94aQuPZEdhI2cA

........

[MTS_Justin]

Hello,

This appears to be an issue within the sandbox environment at this time.

I've raised the issue internally and I've pinned another thread where this issue was mentioned to the top of this forum.  I'll post within that thread once the issue has been resolved.  

You can view that thread here.

Apologies for any inconvenience.

[MTS_Justin]

Hello,

This issue has now been resolved.

Thanks for taking the time to report it here.

[Vas_Nexgen12345]

Hi Justin,

Getting same error... please help.

I have created a new business sandbox account (via https://developer.paypal.com/) and upgrade to Pro, please see my request and response below.

Thanks Vasudevan.

------------------------

Request Message

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="urn:ebay:api:PayPalAPI" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:ed="urn:ebay:apis:EnhancedDataTypes"><soapenv:Header><ns:RequesterCredentials><ebl:Credentials><ebl:Username>vasudevan.sandbox.merchant2_api1.nexgenus.com</ebl:Username><ebl:Password>SXNV9C8764HU492H</ebl:Password><ebl:Signature>A.XwXCxFb.uToqGcWgw-KgKnUDpkAZLlEMx.eX2ojpX9eEOiPF9x.434</ebl:Signature></ebl:Credentials></ns:RequesterCredentials></soapenv:Header><soapenv:Body><ns:DoDirectPaymentReq><ns:DoDirectPaymentRequest><ebl:Version>204.0</ebl:Version><ebl:DoDirectPaymentRequestDetails><ebl:PaymentAction>Sale</ebl:PaymentAction><ebl:PaymentDetails><ebl:OrderTotal currencyID="USD">10</ebl:OrderTotal><ebl:ButtonSource>PayPal_SDK</ebl:ButtonSource><ebl:NotifyURL></ebl:NotifyURL></ebl:PaymentDetails><ebl:CreditCard><ebl:CreditCardType>Visa</ebl:CreditCardType><ebl:CreditCardNumber>xxxx1299</ebl:CreditCardNumber><ebl:ExpMonth>11</ebl:ExpMonth><ebl:ExpYear>2020</ebl:ExpYear><ebl:CardOwner><ebl:PayerName><ebl:FirstName>Vas</ebl:FirstName><ebl:LastName></ebl:LastName></ebl:PayerName></ebl:CardOwner><ebl:CVV2>135</ebl:CVV2></ebl:CreditCard></ebl:DoDirectPaymentRequestDetails></ns:DoDirectPaymentRequest></ns:DoDirectPaymentReq></soapenv:Body></soapenv:Envelope>

Response Message

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string"></Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><DoDirectPaymentResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2018-06-20T09:17:04Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">f6605c5045cfe</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Invalid Configuration</ShortMessage><LongMessage xsi:type="xs:string">This transaction cannot be processed. The merchant's account is not able to process transactions.</LongMessage><ErrorCode xsi:type="xs:token">10548</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">204.0</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">46457558</Build><Amount xsi:type="cc:BasicAmountType" currencyID="USD">10.00</Amount></DoDirectPaymentResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

[MTS_Justin]

Hello,

Please share the email address or merchantid for the business account submitting the request so that I can review the account for you.

Thanks !

[Vas_Nexgen12345]

Hi,

Thanks for your quick response, 

Developer account email address: vasudevanZnexgenus.com

Sandbox account: vasudevan.sandbox.merchant2Znexgenus.com 

please replace Z with @ 

Please suggest me

Thank you

[MTS_Justin · Accepted solution]

Hello,

Pro is now enabled on your account.

Apologies for the inconvenience.

[Vas_Nexgen12345]

Hi Justin,

Now its working!

Also I have created a new sandbox account and upgrade to Pro, its payment also working fine.

Thanks again,

Vasudevan

[Vas_Nexgen12345]

Hi

Issue again, getting same error now, used config below. It was worked on last day 20/06/2018, please help

configMap.Add("account1.apiUsername", "vasudevan.sandbox.merchant4_api1.nexgenus.com");
configMap.Add("account1.apiPassword", "Y7GCCQUSJHNJEJQ7");
configMap.Add("account1.apiSignature", "AFswfly.YIN965eEkMLCIj4Nbu3zAonaat6QiYFvRxQlhVOzdleZmZD2");