Developer - Sandbox repeatedly asks for credit / debit card, filling it in does nothing
mitchellcarey
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-15-2018
05:34 AM
I'm at a loss here, I have created a new account, tried going through the checkout process in incognito, nothing seems to work
It was working before, nothing has changed, even tried creating new accounts but every time I log in to sandbox it redirects me to add a card, i input the info and it appears to just refresh the page, no errors thrown, no cards added. I'm unable to test whether or not the paypal works
3 REPLIES 3

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-15-2018
06:40 AM
Hello,
We're aware of this issue and have requested our developers to start an investigation into the issue.
I'll pin this thread to the top of this forum and will update the thread once I'm made aware the issue has been resolved.
I cannot share any timeframe for the expected resolution of this issue.
Apologies for any inconvenience caused.
Was my post helpful? If so, please give me a kudos!
Was my post helpful? If so, please give me a kudos!
ncom_dev_team
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-15-2018
10:25 AM

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-16-2018
01:57 AM
Hello,
The issue has now been resolved.
Apologies for any inconvenience.
Was my post helpful? If so, please give me a kudos!
Was my post helpful? If so, please give me a kudos!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Is it possible to make payments in RON (Romanian Leu) through PayPal? in REST APIs
- NOT ENABLED TO VAULT PAYMENT SOURCE in Sandbox Environment
- Cannot create developer account from invitation link in Braintree Client-side Integration (JS, iOS, Android SDKs)
- How to integrate PayPal during user signup to avoid re-entering credentials for future payments? in REST APIs
- IPN simulator always send INVALID answer in Sandbox Environment