Can't find verification email under sandbox account notifications

e-oj
New Community Member

I created a sandbox account but I can't verify it. From my research, real verification emails are not sent for sandbox accounts but when I check the sandbox account notifications, there's nothing there as well. How can I verify this account? 

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1 REPLY 1

vaishnavib
Moderator
Moderator

Good day @e-oj,

 

Thank you for posting to the PayPal community.

 

Upon creating a sandbox account, it will be automatically verified. To confirm the verification status of your sandbox account, please follow these steps:

 

  1. Log in to your PayPal Developer account.

 

  1. Navigate to the sandbox account section.

 

  1. Select the account you wish to check.

 

  1. Click on "View/Edit Account".

 

  1. In the sandbox account information, you will find the status labeled as "Verified".

 

Please note that if you would like to check the notifications related to your sandbox account, you can refer to the following link URL:

 

https://developer.paypal.com/dashboard/notifications/

 

If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Vaishnavi

PayPal MTS

 

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