Where to find a summary of PayPal fees for the year

[SenseiWu]

I need the total PayPal fees I paid for tax year 2019. PayPal support is directing me to the Financial Summary report, which is no longer available. If I click Activity > Statements > Custom, there is no "Financial summaries" option. If I select any transaction type and create a report in CSV format, there is no column for PayPal fees in the resulting report. If I click Standard instead of Custom and download monthly account statements for the year 2019, I see a column for PayPal fees, but the reports can only be downloaded in PDF format, not CSV. If I click "Tax docs" instead of Custom, it takes me to the old PayPal interface, but it says I have no 2019 tax documents. If I click History > Download History or Statements or pretty much anything else on that page, it redirects me to the new interface where the option is no longer available.

[erco]

> Try downloading your CSV. file!

Ya, tried that but I don't get the fees.
Apparently there's different kinds of personal accounts, and I have the kind that doesn't show this info (sigh).

For what it's worth, here's a screenshot of what I get in my CSV file, the fees noticeably absent:

I can't imagine why my report would be missing this information, it just seems so obvious it should be there, as it's really important for taxes.

[erco]

@oops_cry Yes, I'm afraid I've tried that.

I do this each year, and never get "Fees" as a column in the .csv file, or any columns in that file that would make it possible to calculate them from the data provided.

It's 2024, and the only numeric columns I get in the .csv file are "Amount" and "Balance", that's all.
And the "Balance" increases only by the "Amount", so there's no way to calculate fees.
There are no options to add other columns to the report, as some folks seem to have, like checkboxes and such.

I think myself, and many other folks having this same issue have some very different (maybe "old"?) paypal personal account that just doesn't have the "newer" options other people have. It really sounds like I need to close my old account and recreate it or something.. I'm really not sure what the right solution is.

I definitely did a whole live chat thing last year to see if I could get to the bottom of it, but no luck.
It seems like deep back-end stuff that would really take the database technicians at PayPal to investigate to get to the bottom of, and so far haven't been able to escalate, so it just continues to be unaddressed. ¯\_(:/)_/¯