Unable to use Activity Download

Laurie50
New Community Member

Unable to use Activity Download, keep getting this message: "Something went wrong: o is not a function" then in a column below: "in C, in j, in ne, in p, in Unknown, in e"

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5 REPLIES 5

SWMkeeper
New Community Member

We are have several paypal accounts and are having the same issue with all of them on the Activity Download

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Laurie50
New Community Member

I'm glad to hear it's not just me!  Now how do we fix it, Customer Service was no help for me today

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AkadoLLC
New Community Member

Following as we are having the same issue on all of our accounts.

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westernbid
New Community Member

We are currently experiencing complications when we try to access and download the Activity Report  from PayPal (website link: https://www.paypal.com/reports/dlog  ). Unfortunately, this problem persists and is adversely affecting both of our PayPal accounts.

 

We first noticed this issue yesterday morning and despite our best efforts, it has not yet been resolved. In an attempt to circumvent this problem, we tried switching to the classic view on the PayPal website; however, this did not alleviate the situation. The inability to access the Activity Report Download page is causing significant disruptions to our operations.

 PayPal Activity Report 2.png

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venkykhanna
PayPal Employee
PayPal Employee

This issue has been resolved. Please try again. Sorry for the inconvenience caused. Thank you !

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