Payments sent to wallet show up on bank statement?

mara-a-k
Contributor
Contributor

When someone sends me money and it goes into my wallet, it shows up on my bank statement. I do not want it to do this, I only want actual bank/card transfers to show up. Any help? 

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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hello @mara-a-k,

 

We're sorry to hear that you're having trouble with your account. For this situation, I would suggest you contact us to provide additional details. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.

 

Thanks!

MichelleW

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