My Activity page where there should be a Statements dropdown has no such thing. I can't figure out how to get Statements. My account is actively in use and for a few years now. Thanks for any suggestions.
Its 2021 and this problem is now occurring on my screen for the first time. I need this information for my taxes but can't access it. Of course, no help from Paypal, only automated solutions that dont work because THERES NO DROPDOWN MENU.
Actually the solution is much simpler than I suggested earlier today. The invisibility problem results because at the screen size setting you have adjusted, the STATEMENTS button is not visible (to the right of the "FILTERS" button). If you hit CTRL + - (i.e. show more screen) then the STATEMENTS button appears to the right of "FILTERS". It is in a position where it should have been visible before, but for some curious reason in HTML it wasn't. (This happens to me on other websites as well, when I can't find the checkout or suchlike, which is parked off the the right hand side of the screen). On a wide-screen laptop you probably won't understand what the difficulty is.
FINALLY, an answer. You must have excellent vision (i.e. not a resolution adjusted to larger) to be allowed to see the dropdown. What's really dumb is there is plenty of room for that to be in the field of vision since at the resolution where you CAN see the dropdown the statement button is to the left of the log out button which remains on the screen regardless. Bad programming shows.
I currently do not have a balance (part of why I need to see the darned statements!) so I can't hit "claim it". Why, if this problem is clearly known to Paypal (a company with more money than God) can't they fix this?
