How-to research old transactions?

AllansPP
New Community Member

Hi,

I'm trying to look at transactions (deposits, in this case) that occurred 4 years ago, in 2017. But when I use the drop down menu to customize the dates, and then scroll back to 2017, click APPLY, it doesn't. It just comes back to 2021. What am I doing wrong, specifically? Please tell me that I have access to my own data even though it's that far back...

 

Thanks!

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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hello @AllansPP,

 

Thanks for your post, and welcome to the Community! I'm sorry this is causing you a bit of trouble. Here's a great Help Center article with steps on How to Create a Statement Report of my Transaction History. I hope this helps you locate the transactions!

 

Take care,

 

- Celeste S.

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