Can't download Smart Connect statements. No way to grant permissions.

[Cburg88]

I'm trying to download my latest smart connect statement on Android, but it tells me I need to enable storage permissions to do that. However, storage permissions are enabled. I suspect it has something to do with the smart connect statements opening as a webpage within the PayPal app.

[PayPal_JonK]

Hello @Cburg88, 

Welcome! Thanks for joining the PayPal Community Forum. I'm sorry to hear you've run into some issues downloading your statement through the PayPal app. Have you tried downloading it through the mobile web browser or from a desktop / laptop? If you're still seeing issues after that, please reach out to Smart Connect's Support Teams for assistance. 

Best wishes!

 - Jon K

[a1brannon]

Seriously, this is no help! The problem is from within the PayPal app!