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Contacting PayPal is like a snake eating its own tail.
How on earth do you report a bug? I tried to contact via technical support only to be told I had contacted the incorrect department, and was referred to the same page I initially made contact.
My guess is the contact system is designed to reduce the amount of enquiries so that customers give up.
Why is it that a company worth so much is unable to invest a small amount in reducing customer frustration? Any time I have to contact PayPal about anything, it takes a minimum of 30 minutes, and if you make one small error in your report, it requires resubmitting your information completely.
Please indulge me in my frustration by commenting below!
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