1099 tax form won’t load

Sw34
Contributor
Contributor
Everything on PayPal is working perfectly I go to my tax documents to load my 1099 form and it just constantly loads acts like it’s wanting to load some thing but nothing ever happens it’s been like this for several days I’ve tried different browsers going on different peoples computers they all do the same thing I have no idea what to do and this is holding me up from doing my taxes and there is no one to talk to from PayPal worst customer service
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35 REPLIES 35

gsch1
New Community Member

me too!!!! i tried to contact customer support but no one responded. paypal fix this!!!

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xgiantxduckx
Member
Member
Just chiming in to say how frustrating this is.
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threadsketches
New Community Member

Businesses must send Form 1099-MISC to recipients by February 1, 2021, and file it with the IRS by March 1 (March 31 if filing electronically)...so come on Paypal...fix the tax documents or provide them to us by mail.  You are now two weeks beyond the legal deadline.

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joe1257
Member
Member

Has PayPal addressed this issue? My tax documents will not load on the screen. This seems like a pretty big issue that needs to be addressed ASAP. 

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feelie75
Member
Member

same! Trying to bump this post up, maybe it'll make paypal notice!

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Grimfyre
New Community Member

Hey folks, I think I might have a solution for you all here if you are still having issues.

I had this same issue. I finally fixed it by disabling all of my ad blockers and refreshing the page. The 1099 showed right up after that.

I hope this helps!

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kevin6391
Contributor
Contributor

Same problem here. Very frustrating. It's holding up getting my docs to my CPA.

screenshot.1613315331.jpg

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bsc2021
New Community Member

As someone mentioned above, removing the ad blockers helps. I'm on a Mac/safari. Went to preference and under "privacy" unchecked "prevent cross site tracking". I reloaded the page and my info was thankfully there! I'm not an expert, but this helped me. 

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kevin6391
Contributor
Contributor
I've tried changing, turning off security settings. I've also tried with 3 different out of the box browsers with the same result. Firefox, Microsoft Edge and Chrome.
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kevin6391
Contributor
Contributor

Just received this from PayPal customer support.

 

20210214_104447.jpg

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