refund

lisanew87
New Community Member

i have recieved a refund for something and was saying pending now saying removed

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1 REPLY 1

PayPal_Anna
Moderator
Moderator

Hi lisanew87,

 

Thank you for posting and welcome to the Community Forum!

 

I’m sorry you have to wait for your refund.

 

It sounds like you have received a refund for transaction funded from your bank account when the transaction didn’t clear from you bank yet. In that scenario, the refund would be held until the original transaction would clear. I think you see the Removed status when you go to related transactions as the original transaction from your bank has cleared and the hold has been removed.

 

If the above doesn’t answer your question and because we can’t see your account details here, I would recommend you contacting PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account in detail.

 

Hope it helps.

Anna

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