paypal refuned payment without any dispute or warning

markeadie
Contributor
Contributor

sold something on ebay last monday and the buyer paid for the item throught paypal 3 times as there were problems with each p[ayment, after he told me what happened i looked at my account and 3 payments around 4 mins after each other were made so i refuned the other 2 payments and left 1 payment in account and sent the shirt. today i went into account and paypal have refuned the other payment to him?? how can they do this

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

There were problems on paypal a few days ago and buyers ended up being duplicated on payments to sellers.

 

I think they refunded your last one mistakenly.

 

Invoice the buyer to pay again. 


Advice is voluntary.
Kudos / Solution appreciated.
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lovelyspam
Contributor
Contributor

My All mean try re-invoice as long as your purchaser plays fair you will only loose your time not your money.

 

Personally I would be using the contact us route to get onto Paypal and have them sort it out . As Kernow said there technical error , there mistake. 

 

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