Where is my refund?

Listeralin
New Community Member

I sent a payment through the friends and family service on the 07.02.2017 and they refunded it an hour later. I was told it was 24h-3 working days for my refund to hit my account. It's been 3 days and still no refund. How long will it take? I don't know what it was sent through ie. Bank card or bank account. There were no funds in my PayPal balance so I know it's not that. Please can someone help?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Listeralin

 

Click on the transaction in your paypal account and how  you funded that payment will be on the details page.

 

You need to say >>

 

1. If it was a card OR bank transfer.

2. Have you had a paypal email to say a refund was made?

3. Does the refund show in the transaction history?


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Kudos / Solution appreciated.
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