Where is my refund going?
kjd97_
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Posted on
May-08-2017
04:00 AM
In total I've received 5 refunds one dating back to February they all say they have been refunded to my card but have not appeared in my bank? And my PayPal balance is £0, Where is my money and how can I get it back?
1 REPLY 1
PayPal_Siobhán
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May-23-2017
09:14 AM
Hi @kjd97_,
Apologies for the delay. Refunds to a card can take up to 30 days to complete depending on your card issuers processing times. In most cases you will see the funds clear to your card within 5-7 working days.
Hope this helps,
Siobhan
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