Waiting for a refund

[Harriet23]

I have been waiting for a refund from Microsoft for a little over a week now, I am pretty sure I have used my Paypal account for the payment but it hasn't shown up in my activity nor on the card that I'm sure it would go to. I have contacted Microsoft about this, they just acknowledged the refund and redirected me back to Paypal. Never really had to wait too long for refunds to go back into my account, but seems it hasn't happened in my case.

Just wondering what information am I missing or is there anything I can do?

[kernowlass]

@Harriet23

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).