Unexpected fee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I believe that someone has used my paypal to buy a "Xbox Game Pass 14-Day Free Trial" For "£7.99 GBP"
How do I get my money back?
Thanks,

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello LordBanx! Thank you for your post and welcome to the PayPal UK Community! I am sorry to hear that this has happened. If your PayPal account has been used without your authorization, I recommend reporting this via Resolution Centre https://goo.gl/jRgofr and the relevant team will complete a full investigation within 10 working days. Please also make sure you have changed your password & security questions on PayPal and ran a full scan for viruses on any device you currently use. Hope this helps. - Carlos

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal direct debit - unexpected withdrawal from the bank account in Sending and receiving money
- Unexpected Payment received in Refunds and cancellations
- Suspicious transaction in my account !!! in PayPal Access Card
- Negative account balance after Paypal took the balance from my bank account in Sending and receiving money