Hello everyone,
Yesterday around 1PM UTC someone used my PayPal account to buy train tickets on www.renfe.es. In 13 minutes they made 4 transactions charging my account for more then 400 euros. I've managed to block my credit cards and prevented more damage.
I received email from Renfe for every transaction with train ticket attacked as PDF. I've opened dispute on PayPal Resolutio center for all those transactions. Interesting is that I've received 3 more emails from Renfe in the evening stating that I bought 3 more tickets (I've changed my PayPal password immediately after blocking my credit cards). Since my bank account is blocked I wasn't charged for that. I've sent email to Renfe ( to some emails that I could find, but on there website there are not much information) but I am not shure if enyone will read that.
I have to emphasize that I am very careful online:
- no one knows my passwords
- I have antivirus software on my computer
- I never use public WiFi for online shopping
- I never save/keep my passwords in Web Browser
Do you have any advice for me?
Thank you in advance for your time and help.
