Take up with paypal?
Owennnn
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-20-2016
07:49 AM
Hello ive opened a dispute with a seller as an item i bought from them hasnt arrived after a week, and i am unable to send them messages on the application (depop) i purchased the item off of. they have also not responded to any on my emails or messages on paypal. I was wondering if i should wait for them to respond (which they wont) or take it up with paypal now instead of the 20 days in which was advised. Thank you.
2 REPLIES 2
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-20-2016
08:34 AM
Up to you when you escalate a dispute to a claim > I normally allow 3-4 days and then escalate but to be honest it depends on other factors as well eg type of sale / type of item / business or private seller etc etc.
Advice is voluntary.
Kudos / Solution appreciated.
Owennnn
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-20-2016
09:09 AM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Impossible d'effectuer des achats in Sending and receiving money
- Payement via compte paypal (virement compte iban) impossible in Sending and receiving money
- Transfer money from paypal to bank account - problems in Adding and withdrawing money
- Refund not receive on my card in Refunds and cancellations