Stopping a payment

scoobully147
New Community Member

Hi, can anyone guide me as to stopping a payment i have just made, i used my iphone to buy an item and for some reason i accidentally purchased it twice, an error message appeared on screen telling me that the payment service was temporarily unavaliable????

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kernowlass
Esteemed Advisor
Esteemed Advisor

Ask the seller to refund x1 payment.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

Ask the seller to refund x1 payment.


Advice is voluntary.
Kudos / Solution appreciated.
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scoobully147
New Community Member

Cheers i was very worried that the language difference may have hindered the refund because its from China, but i have now sent an emali tyo the seller and was very relieved to receive an English reply informing me that they are now out of the office and wont deal with it till Monday, thank you again !

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How147
Contributor
Contributor
Literally less than an hour ago I accidentally purchased this Lego robot for £260 !! How can I cancel item and stop payment. I've emailed the seller and Paypal to prevent payment is there anything else I should do?
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